The ideal candidate should be able to perform the following:

• Managing the day-to-day business and administrative operations.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Work with the GM and Treasurer to set budgets, monitor spending, and process payroll and other expenses.
• Assist the GM to identify and resolve issues, complaints, and inquiries from members of the team.
• Look into hiring, training, and evaluating employees and taking corrective action when necessary.
• Ensure that the company has adequate and suitable resources to complete its activities (e.g. manpower, material, equipment etc.)
• To ensure that the organization adheres to the constitution and by-laws as well as the laws and regulations of the country.
• Ensure that organisational legal matters are managed properly, efficiently and that the relevant and respective stakeholders are shared and given proper advise and guidance.
• Assist the organisation’s Secretary to vet through legal documents and agreements, and working closely with external lawyers for such purposes.
• Prepare and update SOPs in line with best practices.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Work with volunteer IT team to ensure proper maintenance of essential IT operations, including website, security tools, applications, servers, email systems, and other software and hardware requirements.
• Monitor the implementation of the CRM System and oversee data administrative duties of the data administrator.
• Collecting, organising, and storing information using online filing systems.
• Oversee volunteer manpower planning with the Volunteer Management team.
• Manage schedules and deadlines.
• Keep abreast with all organisational changes and business developments.